Shipping policy

SHIPPING AND DELIVERY POLICY

Delivery and dispatch dates displayed or communicated by LawyerMart are estimates unless expressly stated to be guaranteed.

Delivery or dispatch delays may occur due to circumstances including:

  • Courier operations;
  • Weather conditions;
  • Natural disasters;
  • Government restrictions;
  • Strikes;
  • Festivals or peak periods;
  • Remote delivery locations;
  • Incorrect or incomplete addresses;
  • Customer unavailability;
  • Transportation disruptions;
  • Supply-chain disruptions; or
  • Other circumstances reasonably outside LawyerMart's control.

Customers are responsible for providing a complete and accurate delivery address and valid contact information.

If an order is returned due to an incorrect or incomplete address, refusal of delivery, repeated failed delivery attempts, or customer unavailability, re-shipping may be subject to additional shipping charges where legally permissible.


CASH ON DELIVERY POLICY

Cash on Delivery ("COD") may be available for eligible Products, delivery locations, customers, and order values.

LawyerMart reserves the right to restrict or refuse COD availability for legitimate business reasons, including:

  • Personalized or customized Products;
  • High-value orders;
  • Locations with high delivery failure rates;
  • Customers with a history of repeated refused or undelivered orders;
  • Orders requiring advance payment for customization; or
  • Reasonable fraud or operational risk considerations.

LawyerMart may contact customers to confirm COD orders before commencing production or dispatch.

Failure to confirm an order where confirmation is reasonably required may result in processing being delayed or the order being cancelled.